This Privacy Policy explains how Rymeio Marketing OU ("we," "us," "our") collects, uses, and protects information when you use vikingsoulmatesketch.com (the "Service").
1. Information We Collect
We collect the following categories of information:
- Information you provide directly: your first name, email address, and your answers to the quiz (season, preferences, eye/hair color choices, etc.).
- Payment information: processed directly by our third-party payment processor. We do not store full card numbers on our own servers.
- Generated content: the AI-generated portrait and reading created from your quiz answers.
- Technical information: IP address, browser type, and device information, collected automatically to operate the Service securely (including preventing abuse of our generation system) and for basic analytics.
- Cookies and tracking technologies: see Section 3 below.
2. How We Use Information
We use collected information to:
- Generate and deliver your personalized portrait and reading;
- Process payment and deliver your purchase;
- Send you your result and, if you opt in, occasional related communications;
- Prevent abuse, fraud, and excessive use of our generation systems (e.g. rate limiting by IP address);
- Understand aggregate usage of the Service and improve it;
- Measure and improve the performance of our advertising, including on Google, Meta (Facebook/Instagram), and TikTok.
3. Cookies & Advertising Technologies
We and our advertising partners use cookies, pixels, and similar tracking technologies to measure ad performance and, where applicable, show you relevant ads on other platforms. This may include:
- Google Ads / Analytics — conversion tracking and site analytics;
- Meta Pixel (Facebook/Instagram) — ad conversion tracking and retargeting;
- TikTok Pixel — ad conversion tracking and retargeting.
These third parties may set their own cookies and process data according to their own privacy policies. Depending on your location, you may have the right to opt out of certain tracking — see Section 7 below. Where legally required, we will request your consent to non-essential cookies before they are set.
4. Third-Party Service Providers
We share information with the following categories of service providers, solely to operate the Service:
- Hosting/infrastructure (Vercel) — hosts the website and processes requests;
- AI image generation (fal.ai) — receives your quiz answers (converted into a text description) to generate your portrait;
- Payment processing — processes your purchase; we do not receive or store your full card details;
- Database/caching (Redis-based infrastructure) — used for abuse prevention (rate limiting), does not store your personal profile long-term;
- Email delivery — used to send you your result and receipts, if applicable.
We do not sell your personal information to third parties.
5. Data Retention
We retain your quiz answers, generated content, and account/order information for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data as described in Section 7.
6. Children's Privacy
The Service is not directed at, and is not intended for use by, anyone under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete it.
7. Your Rights
Depending on where you live, you may have rights including the right to access, correct, delete, or export your personal information, and the right to object to or restrict certain processing (including opting out of targeted advertising). Residents of the EU/UK (under GDPR) and California (under the CCPA/CPRA) have specific statutory rights in this respect. To exercise any of these rights, contact us at support@vikingsoulmatesketch.com.
8. International Data Transfers
Our service providers may process data in countries other than your own, including the United States. Where required, we rely on appropriate safeguards for such transfers.
9. Security
We use reasonable technical and organizational measures to protect your information, including restricting how generated images can be accessed before purchase. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date above.
11. Contact
Questions about this Privacy Policy, or requests regarding your personal data, can be sent to support@vikingsoulmatesketch.com.